Refund Policy

Our Refund Policy

At Vitamin T, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Refund Eligibility

You can request a refund within 30 days of receiving your order. To be eligible for a refund:

• Products must be unused and in their original packaging
• Please include your order number when contacting us
• Proof of purchase is required

How to Request a Refund

To initiate a refund, please contact us at contact@vitamintusa.com with:

• Your order number
• Reason for the refund request
• Photos of the product (if applicable)

Refund Processing Time

Once we receive and approve your refund request:

• We will process your refund within 2-3 business days
• The refund will be credited to your original payment method
• It may take 5-10 business days for the refund to appear in your bank account, depending on your bank's processing time

Return Shipping

Customers are responsible for return shipping costs unless the product arrived damaged or defective. We recommend using a trackable shipping service for returns.

Non-Refundable Items

Please note that certain items cannot be refunded:

• Opened or used products (for health and safety reasons)
• Sale or clearance items (unless defective)
• Gift cards

Exchanges

If you'd like to exchange a product for a different item, please contact us and we'll be happy to assist you.

Questions?

If you have any questions about our refund policy, please don't hesitate to contact us at [contact@vitamintusa.com] or [754-779-9783].

Last updated: November 2025